Application Adoption

 

Fastest possible path to harnessing the full power of your IT solutions

We can help with individual business application rollouts through adoption and major technology migrations from one platform to another. And if you aren’t upgrading a platform but just want to maximize the potential of existing technology, we can do that too.

Ultimately, what we want to do is provide you the fastest possible path onto a new or upgraded platform, maximizing the ROI, and minimizing the business disruption, all while keeping users informed – they know what’s coming, they know when to provide input, and are excited for the changes. Bonus: adoption practices double as an easy way to onboard new employees.

 

Business Program and Application Adoption and Technology Migrations

PLANNING

  • Platform / Program Adoption and Migration Planning

  • User / Partner Sensing and Engagement

  • Intuitive UX and Help Design and Build

  • Partner Build, Adoption and Migration Planning

CONTENT

  • Targeted Comms

  • Reference and Technical Guides

  • On-screen Embedded Training and Guided Help

  • VODs and Short Videos

  • Online Recorded and Live Training

EXECUTION

  • Numbers-driven Adoption and Migration Management

  • Partner Build and Test Management

  • War-Room and Support Model Management

  • Feedback loops to Business and IT